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CrowdStrike CEO on global outage: Goal now is to make sure every customer is back up and running
When computer screens went blue worldwide on Friday, flights were grounded, hotel check-ins became impossible, and freight deliveries were brought to a stand-still. Businesses resorted to paper and pen. And initial suspicions landed on some sort of cyberterrorist attack. The reality, however, was much more mundane: a botched software update from the cybersecurity company CrowdStrike.
“In this case, it was a content update,” said Nick Hyatt, director of threat intelligence at security firm Blackpoint Cyber.
And because CrowdStrike has such a broad base of customers, it was the content update felt around the world.
“One mistake has had catastrophic results. This is a great example of how closely tied to IT our modern society is — from coffee shops to hospitals to airports, a mistake like this has massive ramifications,” Hyatt …