Solve It 7: Delivery App Dilemma – Boston News, Weather, Sports [Video]

WINTHROP, MASS. (WHDH) – A Winthrop restaurant owner panicked when more than $19,000 never made it to her bank from a food delivery app.

When she couldn’t get any answers, she asked Solve It 7 for help. 

Karen Mui has been in the restaurant business for nearly 30 years, doing what she loves.

“We do the best we can, and also make sure everything is clean, fresh, nice,” said Karen.

Looking to expand, Karen put Happy Kitchen on a food delivery app to reach even more customers.

“They are helping a lot of small business owners with a lot of business,” said Karen.

Things were going well until last July. Karen noticed the app hadn’t sent thousands of dollars she was owed.

“I cannot sleep for about five weeks. My eyes are always crazy. Sometimes I cry to my husband, I say, ‘Oh my god, why are they holding my …