Beauty Supply Institute Better Business Bureau F rating update [Video]

ATLANTA — The Better Business Bureau has issued a consumer alert about a company that 11Alive Investigates reported on earlier this year, saying the company has an “F” rating and isn’t responding to attempts to resolve consumer complaints.

Metro Atlanta based Beauty Supply Institute (BSI) was accused by people in 11Alive’s original investigation of offering business startup services for aspiring beauty supply entrepreneurs — only to take their money and bail on the servicing. 

Several people who’d contracted with BSI said they were left essentially bankrupt. One ex-employee told 11Alive he’d seen the company engage in a pattern of mismanagement and misleading promises. That employee, Kino Smith, described a “constant badgering to get the money initially and constant lack of concern in her responses once they had the clients’, you know, money.”

Now this week, the Better Business Bureau has weighed in. It said Beauty Supply Institute has an “F” rating and that it reached out in September to BSI …