Sudden closure of Brea spa has customers asking for gift card, membership refunds [Video]

BREA, Calif. (KABC) — The sudden closure of The Spa at the Glen, formerly located at the Brea Mall, has dozens of people asking for refunds of memberships and gift cards they had just purchased.

For Tom and Tandi Filpi, it was a gift turned into a pile of rubble.

The Filpis said they took advantage of a promotion in December 2023.

“Spend a $100, get $50,” Tandi explained.

The couple spent $400 and ended up with $600 in credit — all for a little rest and relaxation.

“It was a Christmas gift, so like January, February we called. It was under renovation, or they were remodeling,” Tom explained.

Fast forward to a year after the purchase, the couple was still wishing for some relaxation before this year’s holiday season.

“We figured, ‘Hey, it’s before the holidays. Let’s go get a massage,'” Tom recalled.

“We thought it has to be done by now,” Tandi said.

Instead, they say they found the …