User Journey vs User Flow [Video]

Are you interested in user journey vs user flow analysis?

In this article, we will cover the differences between these in depth.

User journey and user flow are both important techniques used by product designers to deliver the best user experience. Although both techniques help UX/UI designers to better understand user goals and meet them through the creation of the best product/service experience, they differ in a lot of ways. 

So, let’s explore user journey vs user flow in detail.

A Few Statistics:

User journey and user flow detail user interaction with any given digital product. Every digital product is developed with the goal of generating revenues through excellent customer experience, this is why this model is so important. 

The following statistics support this:

89% of successful businesses believe anticipating customer needs and providing assistive features throughout the customer journey is vital to business growth.

63% of customers say that the best brands provide excellent customer experience throughout the user journey.

According …