Small businesses using AI to handle the ‘busy work’ [Video]

NEW PORT RICHEY — Amy Hart has a new employee working at Continental Plumbing in New Port Richey.

“I feel like I hired a new team member and a personal assistant that’s available 24-7, works for $20 a month and doesn’t take any breaks and never complains,” Hart said.

The new team member is artificial intelligence.

And it’s helping with everything from scheduling to invoicing.

“I think there were certain things in our business that were really slowing me down. And I was just looking for a way to make that faster for myself,” said Hart.

Hart said letting AI do some of the busy work gives her time to focus on other things.

It also makes those estimates more professional.

“A lot of our guys are really great plumbers, but they aren’t writers, so I think that’s a great way to help them make it sound a little bit more polished,” Hart said.

Ryan Thompson with Hydrus Connect teaches business owners how to use AI and said that lately, he’s focused on …