In this episode of Partnerships Unraveled, we’re joined by Antoine Jebara, Co-Founder of JumpCloud and General Manager of their MSP business. Antoine shares how a partner-driven strategy has propelled JumpCloud into over 160 countries, emphasizing the power of localization and trust in building successful partnerships.
Learn how JumpCloud enables MSPs to thrive with tailored programs, actionable feedback loops, and a revamped partner framework that adapts to businesses at every stage. Antoine also highlights the importance of fostering community, empowering small MSPs to grow, and aligning product development with partner needs.
Whether you’re a channel veteran or new to partnerships, this episode offers inspiring stories and practical insights on building trust, driving growth, and shaping the future of the channel. Tune in to explore how JumpCloud turns collaboration into success.
Connect with Antoine: https://www.linkedin.com/in/antoine-jebara-a9171255/
Timestamps:
00:00 Introduction to Partnerships Unraveled
01:41 The Importance of Channel Strategy
03:50 Localization and Market Expansion
06:35 Customer Obsession and Feedback
10:34 Enabling Partners for Success
12:15 Building Community Among MSPs
18:16 Revamping the Partner Program
21:27 Future Outlook for JumpCloud
23:06 Closing Thoughts and Recommendations
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