As big pharmacies face staffing shortages, local pharmacy sees business boom

As big pharmacies face staffing shortages, local pharmacy sees business boom | Top Stories [Video]

As major pharmacy branches close across the U.S., one southern Oregon pharmacy says new customers are heading its way.

JACKSON COUNTY, Ore. – One pharmacy in south Medford says it’s seen an increase in customers this holiday season as larger pharmacy branches in the area have faced staffing issues or closed altogether.

NewsWatch 12 reported on the closure of the Walgreens on E Barnett St this spring after the branch had faced long-term staffing shortages at its pharmacy. This store was one of the 1200 locations that the chain announced would close by 2027.

Tim Lichlyter, the owner of Black Oak Pharmacy on Siskiyou Blvd, said some former Walgreens customers have come to his business.

“ Independent pharmacies try to keep that old fashioned, personal care type feeling,” Lichlyter said. “ We’ve seen an increase of customers transferring in from big boxes… it can take an hour or more to …

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