AT&T wireless service was down for some customers for parts of Tuesday because of a software issue that has since been resolved, the company said.
“We’ve resolved a software issue that disrupted the ability of a limited number of our customers to connect to our wireless network,” an AT&T spokesperson said in an email early Wednesday. “We apologize for the inconvenience, and we appreciate our customers’ patience as we worked to resolve this issue.”
Details about the number of impacted customers and the length of the outage weren’t immediately released. But the digital-service tracking website Down Detector showed a surge in reported AT&T outages starting around 5 p.m. ET on Tuesday and peaking around 7 p.m. By 10 p.m., the number of reported incidents was declining steeply, according to the site.
The outage affected “some customers” but was not nationwide, the spokesperson said in a separate email Tuesday night. Still, …