BBB: Mobile payment scams [Video]

MONROE, La. (KNOE) – Today, Jo Ann Deal with the Better Business Bureau joined Good Morning ArkLaMiss to discuss mobile payment scams.

Deal says if you are sending money to someone using your bank app or mobile app it is important to follow these three steps:

• Never hand your phone over to a stranger who asks for it — even if it seems convenient. Bank accounts have different (and fewer) protections than credit cards, so your bank may not reverse a fraudulent transaction – no matter how large or small.
• Always use two-factor authentication (like a PIN code) for banking and payment apps, so no one else can transfer money through your mobile payment accounts.
• Already sent money to a scammer? Contact your bank or a mobile payment app company immediately. Ask them to reverse the transfer and give your money back.

Deal says scammers will target anyone so consumers need to be prepared to notice when someone is trying to scam them.

If …