Consumer advocacy group CHOICE has called out five businesses in its annual Shonky Awards, with social media company Meta taking top billing for not doing enough to protect users from scams.
“As we approach 20 years of CHOICE Shonky Awards, it’s clear they’re needed now more than ever. This year’s winners, both big and small, prove that shonky products and business practices are still rife,” CHOICE CEO Ashley De Silva said.
Australians are being besieged by scammers on a daily basis, with many fraudsters targeting their victims on social media.
WhatsApp, Facebook and Instagram combined accounted for 76 percent of all reported losses to scams originating on social media in 2023, CHOICE said.
Meta was taking advertising revenue from scammers and not investing in enough tools to identify and remove scams from …