A B.C. Telus customer who mistakenly sent online banking payments to a company with a similar name will get refunded after a small claims decision handed down Monday.
Georgina Selina Pomeroy accidentally sent a total of $1,615 to a telecommunications company called Telair over the course of several months in 2022 and 2023, according to the B.C. Civil Resolution Tribunal.
In 2022, Telair Communications Ltd. amalgamated with and changed its name to Sipstack Inc., a Toronto-based tech company—and tribunal member Kate Campbell refers to the company as such throughout her decision.
It says Sipstack acknowledged a mistaken payment of $295 from Pomeroy in June 2023 and authorised TD Bank to reverse the payment, and the money was returned.
“(The company) says Ms. Pomeroy has proved no other payments to Sipstack, and Sipstack is not liable for anything further,” the decision reads. “However, Ms. Pomeroy says that in addition to the …