How do I get access to my Medical Records? [Video]

Request Your Medical Records

For you, as a patient, there are processes in place to allow you to request your medical records. If you would like to ensure the copies of your record reflect the entire episode of care, you may consider requesting your patient record after discharge or at the end of your care episode. 

Typical processing time is 7 – 10 business days. There may be a fee associated with requests for legal, insurance claims, or personal use purposes.

If you have any questions or need additional information, contact Health Information Management at 216.444.5580. Hours are 8 a.m. – 5 p.m., Monday – Friday.

Request medical records to be released to MyChart via MyChart

1. Log in to MyChart.
2. Click the ‘Menu’ button.
3. Click ‘My Document Center.’
4. Select ‘MyRecords.’
5. Under Past Documents use the click here link to complete and electronically submit a request for records to be released to your MyChart …