More than a third of all U.S. adults have a side hustle, recent data shows. The people who make the most money have something in common: lots of emotional intelligence.
That’s according to Kyle M.K., author of the 2019 book “The Economics of Emotion” and a talent strategy advisor at job search website Indeed.
“A gigantic portion of [side hustle] work involves emotional intelligence pretty heavily,” says M.K., who ran Austin-based customer experience consulting firm The Heart Company for eight years before joining Indeed.
“Every business is made up of people and every business serves a person,” he continues. “So if we don’t get really good at understanding people, understanding ourselves, it makes It a lot more difficult for us to do the work that we’re hoping to do.”
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Emotional intelligence — also referred to as emotional quotient, or EQ — is …