Verizon customers had a rude wake-up call the morning of Monday, September 30. According to DownDetector, more than 100,000 Verizon users had reported an outage in their area by 11:30 a.m. Social media users vented their frustrations about seeing the dreaded “SOS” signal across New York, Pennsylvania, Ohio and more. So, what caused the huge Verizon outage? The company issued a new statement confirming that service had been restored, but it did not offer an explanation.
Verizon Experiences Widespread Outage
Verizon customers across the U.S. reported network issues on DownDetector past 12 p.m.. One person in California wrote, “Down in San Jose. Can’t even log into my Verizon Wireless account. ‘Cannot authenticate your account….’ BTW, restarting your phone or resetting your SIM card won’t fix Verizon’s backend issue.”
Another user in New York City wrote on the site, “SOS in Manhattan, NY!!! FIX IT! we have business to handle, its been hours!!”
A separate …