Bret Taylor, board chairman of OpenAI, joined CNBC’s “Squawk on the Street” on Thursday to discuss his artificial intelligence startup Sierra.
Taylor co-founded Sierra in March 2023. The startup aims to help companies build AI agents that can interface directly with their customers. AI agents vary in their complexity, but they can generally help users answer questions, automate processes and perform specific tasks, according to the company’s website.
“This is the way your company is going to have its branded customer experience that can actually have a conversation with you, and it’s going to do everything you can do on the website,” Taylor said.
Sierra is already valued at around $4 billion, and Taylor said he is excited to build an “enduring company.”
Taylor said that in the current “AI wave,” he believes at least 10 “meaningful” enterprise software companies, and more than one significant trillion-dollar consumer company, will emerge.
When asked about regulation …