People who are good at small talk do 3 things: Public speaking expert [Video]

It never fails to surprise me how many people are fearless about delivering speeches and presentations to large audiences but paralyzed by the prospect of making small talk.

As a speech and presentation expert, I know that talking to strangers — at work, in the elevator, during social gatherings, or while attending business seminars — requires a kind of courageous improvisation that many people find daunting.  

But those who conquer the art of impromptu conversations reap the rewards. It’s professionally and socially beneficial. It’s mentally, emotionally, and physically healthy, especially at a time when isolation is considered a risk factor for heart disease and strokes. And it’s fun — once you’ve gotten the hang of it.

Gifted conversationalists are often perceived as being innately gracious and charismatic. But the ability to engage in spontaneous interactions is a learnable skill.

Next time you’re wishing you knew how to break the ice with a nice-seeming …