Stater Bros. Markets Boosts Customer Experience by Optimizing Delivery Operations with Flybuy | PR Newswire [Video]

SoCal grocery chain has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in unwanted delivery driver walk-ins.

, /PRNewswire-PRWeb/ — Stater Bros. Markets, Southern California’s iconic grocery chain, has partnered over the last two years with Flybuy, the leading omnichannel location platform, to optimize its third-party delivery operations. This collaboration aims to improve the delivery experience for all parties involved. Stater Bros. has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in delivery driver walk-ins.

“Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins.”

Reducing Delivery Time and Handoff Efficiency

Stater Bros. is using Flybuy Delivery to ensure a faster handoff between its staff …