AT&T says it will credit accounts affected by outage NBC Boston [Video]

AT&T said it will be applying a credit to potentially impacted accounts of Thursday’s network outage.

A statement posted to its website on Sunday morning apologized for the outage.

“We recognize the frustration this outage has caused and know we let many of our customers down,” the statement read. “We understand this may have impacted their ability to connect with family, friends, and others. Small business owners may have been impacted, potentially disrupting an essential way they connect with customers.”

AT&T said the credit will automatically be applied to customer accounts in one to two billing cycles and will amount to “the average cost of a full day of service.”

The fine print read, “One $5 credit per account on your AT&T Wireless^SM account. Offer does not apply to AT&T Business, AT&T Prepaid or Cricket.”

AT&T also said it is taking steps to prevent this from happening again in the future. 

The outage knocked out cellphone service for thousandsof its users …