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Dollar General drops self-checkout at hundreds of stores to reduce theft [Video]

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Dollar General is pulling back on self-checkout as it tries to curtail retail theft across its stores. 

The company will remove self-checkout registers from 300 stores that have the biggest issue with shrink – an industry term referring to lost or stolen merchandise – during the first half of the year, CEO Todd Vasos told analysts on a Thursday earnings call. 

Currently, the company has self-checkout options available in more than 14,000 stores. However, it is deploying three initiatives to change its self-checkout strategy this year as it tries to reduce the ongoing headwind.

RETAILERS LOST $112B IN 2022 BECAUSE OF ‘UNPRECEDENTED LEVELS’ OF THEFT

In its most recent quarter, the company reported that “year-over-year shrink headwinds continued to build during the year, increasing more than 100 basis points for both the fourth quarter and full year,” CFO Kelly Dilts said during the earnings call.

In its latest quarter, gross profit as a percentageof sales fell 29.5%, …

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