Pet parents receive cat back in bag after cremation company ghosts them NBC 7 San Diego [Video]

Two people are speaking out against a pet cremation company they said handed them their beloved cat back in a bag in a parking lot after initially ignoring them after they paid for the company’s services.

Dozens of reviews from grieving pet owners warn others to avoid using We Care Pet Cremations. According to reviews on Yelp and Google, numerous customers contacted the company to have their pets cremated but after handing over payment, the company stopped communicating with them or went months without getting their pets’ ashes.

Robert Balog and Tory Duchene are mourning the death of their 21-year-old cat, Stewie. The two lost their cat in February so they searched for a 24-hour pet cremation service and found We Care.

According to the pet parents, they paid the company $560 to cremate their cat and then went weeks without hearing back.

“He became less and less responsive and …