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United CEO tries to reassure customers after string of flight problems [Video]

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United Airlines CEO Scott Kirby on Monday sought to reassure customers about the carrier’s safety after a series of flight problems in recent weeks.

In one incident this month, a tire fell from one of the carrier’s Japan-bound Boeing 777s shortly after takeoff, damaging cars in a San Francisco airport parking lot. In another, a missing panel from the plane was discovered after the older Boeing 737 landed in Oregon on Friday.

“Safety is our highest priority and is at the center of everything we do,” Kirby said in an email to customers. “Unfortunately, in the past few weeks, our airline has experienced a number of incidents that are reminders of the importance of safety.”

Kirby said the incidents, which the Federal Aviation Administration is investigating, were “all unrelated” but that the team is reviewing the details “and using those insights to inform our safety training and procedures across all employee groups.”

The string of recent mishaps occurred during heightened …

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