Walt Disney World, Disneyland change Disability Access Service procedures WFTV [Video]

Guests of the Walt Disney World resort who had used the park’s Disability Access Service will be seeing some changes on their next trip.

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The company has adjusted how a guest can apply for what is known as a DAS pass.

The DAS system is one of the company’s most requested services, and use of the feature has increased three-fold over the past few years, the company said.

Until the change, a guest could either register for the pass by taking part in a video call with a cast member or by visiting guest relations in person at one of the theme parks. Either option had the guest answer questions about why they could not wait in a traditional queue line.

Starting next month, however, the in-person option is going away.

Cox Media Group National Content Desk spoke with a Disney spokesperson who explained that the evaluation will be done online. A …