Guests of the Walt Disney World resort who had used the park’s Disability Access Service will be seeing some changes on their next trip.
The company has adjusted how a guest can apply for what is known as a DAS pass.
The DAS system is one of the company’s most requested services, and use of the feature has increased three-fold over the past few years, the company said.
Until the change, a guest could either register for the pass by taking part in a video call with a cast member or by visiting guest relations in person at one of the theme parks. Either option had the guest answer questions about why they could not wait in a traditional queue line.
Starting next month, however, the in-person option is going away.
Cox Media Group National Content Desk spoke with a Disney spokesperson who explained that the evaluation will be done online. A …