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DHS survey highlights need to modernize nations 911 services [Video]

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A recent Department of Homeland Security (DHS) bulletin highlighting the cybersecurity risks faced by 911 emergency services underscores the urgency in bringing many of them into the 21st century. 

The federal assessment, first reported by ABC News, argues that ransomware attacks against the Emergency Service Sector (ESS) disrupt law enforcement services and expose victims’ personal information. 

Once stolen, the information can then be used to “facilitate additional crimes – including extortion, identity theft, and swatting,” the April 10 bulletin said.  

The problem is most acute in areas of the country with outdated infrastructure and technology, areas that often lack funding to modernize. 

AVOID CYBERSCAMS: STRENGTHEN YOUR SECURITY AND WHAT TO DO AS A CYBERCRIME VICTIM

FOX Business spoke to the National Emergency Number Association (NENA) for an assessment on the state of emergency services nationwide. 

NENA CEO Brian Fontes noted that much of the technology being used in 2024 dates back to the 20th century. 

“We need to have a …

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