‘It can be frustrating’ | Small business owners still feeling impacts of USPS mail delays [Video]

ATLANTA — Michael Herzog runs a small business, and when it comes to months of mail delays in Georgia, the impact is big.

“Up to fifty percent of my customers pay by check…I send a lot of invoices out,” Herzog said.

Herzog, like others, started noticing the delays in late February. Shortly after, our 11Alive investigation revealed problems at the new regional processing and distribution center in Palmetto.

As we tracked your complaints about everything from missing prescriptions to concerns about absentee ballots that never arrived – months later, the delays for Herzog and others are adding up.

“A month can go by, and you can have missing or delayed payments of anywhere from five to ten thousand dollars,” Herzog said. But if that adds up in three or four months time, you’re talking thirty to forty thousand dollars.”

11Alive was in DC last week for a tense exchangebetween …